Frequently Asked Questions

What is HoneyComm?

HoneyComm is a platform that allows you to to brand and sell your own consumable products like Supplements, Pet, Skin Care, Sports Nutrition and more with fully customized labels without investing in inventory upfront.

That means no pre-buying of labels, no inventory, no minimum orders and no design limitations. Upload your design to HoneyComm and we’ll dropship it when you make a sale.

How do I know if the products are quality?

All of our products are manufactured in an FDA registered and GMP certified facility in the USA. In our product catalog, you will also see that each product has an associated Certificate of Analysis (COA’s) – we also provide 3rd Party COA’s as well to ensure product quality. Additional to the final tested product, all of the raw materials are tested prior to encapsulation or tableting. In plain English, we use the highest quality ingredients we can find while keeping your profit margins high.

What support and guidance are provided?

We have several options for helping you with both our platform and your business. You’ll have access to our chat or email options to connect with our member support team. HoneyComm members get exclusive access to our Hive Community where they can connect with other members with similar interests, get step by step tutorials, as well as access to industry experts.

What is Dropshipping?

Dropshipping is a process where your products are shipped directly from a fulfillment center when they are purchased by your customer. This allows you to forego keeping inventory that you would ship yourself after a purchase. 

What products are available on HoneyComm?

Please visit our Catalog page to see our 2021 product catalog. If you need further information about any of our products, please feel free to contact us and we’d be happy to get you the answers to your questions.

How do I handle returns?

Returns in this industry are tricky… can it be done? Yes. Is it advised? Not really. What we recommend is having an excellent guarantee and refund policy in order to gain customer confidence. From there, in most cases you would look at refunding the customer. Why? Mainly, with consumables there is no guarantee that the product could be returned and resold in the first place. There are also costs associated with a return, shipping (the customer or business owner) as well as a restocking fee. The restocking fee would come into play if the products were not opened or tampered with in any way. Due to all of this, you are best off refunding the customer, moving on, and considering it marketing dollars well spent.